![]() ![]() Here are just a few important ways that remote access enables organizations and workers to be connected: Remote access to computers is essential for businesses in this modern world. Why is remote access to computers important for businesses? IT teams can remotely deploy software updates, enforce security policies, and provide technical support to end-users, regardless of location, removing the tedious work pain. With the help of RMM tools, organizations can streamline their IT operations, automate routine tasks, and reduce downtime, ensuring optimal performance and increased productivity. Imagine having to update thousands of devices, one at a time remotely. On the other hand, a Remote Monitoring and Management (RMM) tool enables organizations to perform operations at scale for all their remote devices. While different in application, both of these methods allow remote access and communication between devices. Once the remote access tool is active, you no longer need a VPN because the platform automatically recognizes the agent and allows you to connect. You install the agent on your laptops, PCs, and other devices, while you deploy the platform on the network you want to connect to. It consists of an ‘agent’ and a ‘platform’. Meanwhile, remote access software is software that you can download onto your device. Once it reaches the intended destination, the gateway sends a response that is also encrypted back to the VPN client, completing the process in reverse. The packets of data are sent through the internet using different paths depending on the network’s availability. In order to transmit information, the VPN software takes the traffic and wraps it up in a protective layer of encryption. The VPN server functions as a gateway at the network’s edge, directing traffic to the relevant hosts within the network. The VPN creates a secure tunnel that maintains privacy and smooth traffic flow. To use a VPN, both devices must have an internet connection. For organizations with complex remote access needs, remote monitoring and management (RMM) tools are often utilized to simplify large-scale management. ![]() ![]() The most common is either through a virtual private network (VPN) or dedicated software such as a remote access tool. Remote access involves connecting a computer or network in one location and a device in a different location. What is remote access and how does it work? ![]()
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